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Frequently asked questions
How long does delivery take?
Ready pieces ship within 5–7 business days. Out-of stock & Bespoke designs are handcrafted on order and usually delivered in 2–3 weeks.
What payment options do you offer?
All RareCut jewellery is processed securely via Razorpay. We accept full payments as well as flexible EMI plans — even on Bespoke.
Can I return ready jewelry?
- Ready pieces: Yes — 30-day, no-questions-asked returns with secure pickup arranged by our concierge.
- Bespoke: No — because each Bespoke design is created exclusively for you, never repeated, and cannot be resold. Its rarity is why it holds value.
Are RareCut pieces certified?
Yes. Every diamond is IGI-certified, and every gold piece is BIS hallmarked — authenticity is non-negotiable.
Do you offer lifetime exchange or upgrades?
Absolutely. Every RareCut jewel carries a lifetime exchange promise. You may also upgrade your piece at any time, with full value credited towards your new creation.